FAQs

Do we take walk-in’s?

Yes, we do take walk-in’s.  We take the last walk-in patient 30 minutes before closing.  You are also welcome to call and make an appointment.

What are your business hours?

Monday – Thursday  8:30-5

Friday-Saturday 8:30-1

We are closed one Saturday each month.  Closing notices are posted on our Facebook Page.

Why don’t we accept insurance?

Accepting insurance would increase our cost of doing business.  Without the overhead of billing staff, delays in payment, processing, etc. we can pass those savings on to you in the form of lower cost services.  We aim to spend our time on providing you thorough, high quality patient-centered care instead of on doing insurance related tasks.

We also don’t want a big insurance company that knows nothing about you telling you the kind of care you should receive.  We believe healthcare decisions should be made between the patient and the provider without outside interference.

What if I have insurance?

If you have insurance, there are still many ways to use your coverage and still receive care from our practice.  While you will pay for our practice services directly at the time of service, insurance can be used to pay for:

  • lab work ordered by us
  • prescriptions written by us
  • procedures or tests ordered by us, but conducted at the hospital or another facility

If you have private insurance (not Medicare or Medicaid), you can also file a claim directly to your insurance company for reimbursement of our fees.  Links to common insurance carrier claim forms can be found on our More Info page.

Does Matt have a supervising physician?

Matt works under the supervision of Dr. Charles Rocci, MD.  Prior to opening Pizer Family Practice, Matt worked with Dr. Rocci in the Emergency Department and Carteret Health Care and at the Urgent Care Clinic on board MCAS Cherry Point.

What is a Pizer?

If you’re from DownEast (eastern Carteret Couty) your parents or grandparents probably used the word pizer.  A pizer is simply a front porch.  We use the word pizer in our name because it creates an image of family, DownEast life and neighbors helping neighbors.  Our slogan is Down Home Care, DownEast, and that is exactly the kind of care you will receive at our practice.